Join The Team

Anti Money Laundering & Compliance Support Agent

Isle of Man, UK

SportPesa, a global brand in online sports betting and entertainment, is set to create some exciting opportunities at its office on the Isle of Man as part of our long-term vision. We deliver a familiar local touch to our markets and are excited that our brand is recognised for providing best product and superior customer service allowing us to execute on our commitment to global growth.

Job brief

We are looking for (2) Anti-Money Laundering (AML) & Compliance Support Agents, with primary responsibility for supporting the business in AML/CFT and social responsibility compliance.

 Responsibilities

  • Liaise with Customer Services team to obtain the necessary information and/or documentation from the players and conduct customer KYC/CDD and EDD checks as applicable
  • Undertake ongoing monitoring of customer activity
  • Report suspicious activity to the MLRO through STRs
  • Report possible problem gambling to the Compliance team
  • Provide general support to the MLRO and Compliance team in these areas
  • Daily and constant interaction with the customer database, reacting to automated alerts and triggers arising from customer activity
  • Daily and constant interaction with the Fraud and Payments team and Customer Services team who may identify and provide information on customer activity that may give cause for concern relating to fraud, money laundering, financing of terrorism or problem gambling
  • Regular reporting to the MLRO and/or Compliance Team

PLEASE NOTE THAT THE ROLE REQUIRES WORKING IN ROTATING SHIFTS BETWEEN MONDAY AND SATURDAY (5 WORKING DAYS PER WEEK)

Requirements

  • An inquisitive and analytical mindset, with good communication skills
  • Excellent verbal and writing skills in English; ability to write and converse in other languages will be an advantage
  • Proactive, helpful, can-do attitude and goal-oriented
  • Flexibility to adjust to dynamic and demanding work environment
  • Excellent communication and interpersonal skills, and able to communicate with staff of all levels
  • Self-starter, able to multi-task and work with minimal guidance
  • Strong team orientation (including the ability to work well with remote team members) but also able to work independently
  • Results and time oriented
  • Passion for quality and excellence
  • Good problem-solving skills
  • Educated to a high GCSE or to GCE level
  • Microsoft Office experience to a good level
  • Computer and systems literate
  • Previous experience in working in gaming operations, especially if within payments, risk and/or fraud is desirable, but not essential

 We offer an excellent pay and benefits package.  A flexible and knowledgeable workforce is fundamental to the Company’s success and all employees will be offered access to training and development opportunities and as such will be encouraged to develop their potential and share any new ideas that they may have.

 Apply using the link providedFor more information, please visit www.sportpesa.org

Apply online

Email for further information muna.abdo@sportpesa.com